Billing Suspension

Water service billing may be temporarily suspended at the property owner’s request. The property owner must submit a written request (Billing Suspension Form) stating the date that the service is to be stopped. The property owner must also pay a $100.00 Administrative Fee (which includes the shut-off fee) and must bring the account current including any prorated charges through the requested shut-off date. Upon receipt of the property owners’ written request and required payments listed above, the meter will be shut-off and locked and billing will be suspended as of the requested date, but not prior to receiving payment. A request to unlock the meter and turn-on water service must be made by the property owner at least 24 hours in advance during regular business hours. After service is turned on the standard turn-on fee will be applied to the customer’s account and reflected on the next regularly scheduled bill in addition to regular service charges.